Eligibility for Refund
Refunds are issued for:
- Items returned in their original condition within the 7-day return window.
- Orders canceled before shipping.
Refund Process
- Approved refunds are processed within 5–7 business days.
- Refunds are credited back to the original payment method.
Non-Refundable Items
- Customized or final-sale items.
- Items damaged due to customer misuse.
Contact Us
For refund inquiries, contact our support team at refund@zinniluxury.com.